Reacting to the dissatisfaction regarding the modification of the WhatsApp user agreement, in the sense of giving more information to Facebook, the administrators of the platform come with some clarifications but do not give back regarding the obligation to accept the new rules.
In a post distributed on the official Tweeter account, WhatsApp states that even under the new user agreement, the platform administrators will not have access to users’ private communications. Thus, Facebook “will continue to protect private messages using end-to-end encryption.” Neither WhatsApp nor Facebook will be able to access audio conversations, location information or document interactions with other users of the messaging platform.
Unfortunately, the way the changes were imposed – without the option of disagreeing beyond closing the account – has raised problems around the world. And the consequences are already visible, millions of users abandoning WhatsApp for the services of rivals Signal and Telegram.