The majority of retirement plans are failing to deliver proactive guidance, and many have made it difficult to find the information that users are seeking on their websites and mobile apps, according to the latest study of retirement plan digital ...

Charles Schwab Corp. has been slapped with a class-action complaint filed by three investors who claim the firm systematically violated its fiduciary and consumer protection duties via its robo-adviser Schwab Intelligent Portfolios cash sweep program.  The complaint alleges that Charles ...

Goldman Sachs & Co. has hired Cynthia Loh, a veteran in digital advice, to lead product management for the Personal Financial Management Group at the firm.  Loh joins as a managing director and reports directly to Larry Restieri and Joe ...

RIA service providers are notching strong growth in clients and assets under custody, according to a review of publicly available data, as well as information provided directly by firms in the annual InvestmentNews Custody & Clearing surveys. The breakneck pace ...

Charles Schwab Corp. said it will increase employee pay by 5% and push back its return-to-office plans to no sooner than January as the Covid-19 delta variant spreads across the U.S. The pay raise, affecting most of Schwab’s 32,500 employees, ...

If you’re a financial adviser who is not yet familiar with the concept of direct indexing, you are dangerously close to falling behind the curve. Seemingly from out of nowhere, and riding on a wave of zero-cost trading platforms, the ...

As the Covid-19 rollercoaster ride heads deep into its second year, with heavily orchestrated vaccine campaigns and sometimes conflicting reports about the benefits of masks, much of the financial services industry is still hoping for the best but preparing for ...

A new study into automated investing platforms published Wednesday is attempting to quantify the overall costs of Charles Schwab & Co.’s no-fee robo-adviser on client portfolios.  The research firm Backend Benchmarking estimated the Intelligent Portfolios platform and its high cash ...

Registered investment advisers that pivoted toward digital-focused client acquisition strategies over the last year experienced greater organic growth compared with their peers, with more than 70% of firms generating leads from their websites, virtual prospecting events and online advertising, according ...

They say there’s no such thing as a free lunch, but Charles Schwab & Co. could have customers believing otherwise.  The discount brokerage’s Intelligent Portfolios platform has long advertised itself as having no advisory fees or commissions, but a $200 ...