Telephone Therapy Vs. Face-To-Face Counseling: Interactional Differences

The digitalizing of the world is an ongoing process these days, and all industries are doing their best to keep up with the times. Various traditional areas of the life, such as education, financial systems, healthcare, entertainment, and so on, have also been penetrating the online medium for a while now in order to ride the wave of innovation that newer generations prefer.

Remote counseling has been gaining popularity a lot, especially in 2020, and phone counseling is not a new subject anymore.

Phone counseling vs. face-to-face therapy

Despite the fact that these two ways of interactions between practitioners and patients have comparable clinical outcomes, there are still some reservations that both therapists and patients are expressing when it comes to remote therapy.

Such concerns usually revolve around the quality of the therapeutic relationship that can be formed at a distance and also the ability to exercise the various professional skills and judgment that experts have in the absence of visual elements.

There are all kinds of expert reviews developed these days, which are trying to establish the interaction differences between face-to-face therapy and over the phone therapy for instance, and most of them show that there’s little evidence between the two approaches.

Remote therapy holds great potential for the current times and also for the future.

Little differences between face-to-face therapy and remote counseling

Various studies revealed that there are not too many significant differences between the two ways of approaching therapy. The areas analyzed included elements in terms of the therapeutic alliance, disclosure, participation, attentiveness, and empathy as well. The one main difference was the length of remote therapy sessions, which was significantly shorter over the phone.

Clinical practices still have to overcome some challenges, such as the general trust of the people. Most individuals still see a potentially detrimental effect that remote therapy might have, and this is the most important issue that therapists most overcome. A change in the attitude and behavior of the patients must be implemented, and this will eventually happen over time.

Remote therapy has various benefits for both practitioners and patients, and the most important goal of telehealthcare is to reveal the great potential that the new approaches are holding.

Ben Johnson

Ben Johnson

Ben Johnson is just getting his start as a journalist, he mostly worked on freelancer websites as an exceptional ghostwriter. Apart from being a contributor to the site, Ben also helps keep BleeBot up and running, he also keeps our social media feeds up-to-date.

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